Privacy and Cookie Policy
Introduction
At Find My Bearings, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.
Find My Bearings is operated by Dungannon Bearing Co Ltd.
Information we collect
We may collect and process the following types of personal information:
Information you provide to us
- Name
- Company name (if applicable)
- Billing and delivery addresses
- Email address
- Telephone number
- Account login details
- Order and payment information
- Trade or credit account application details
Information collected automatically
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our website
- Cookies and similar technologies
How we use your information
We use your personal data to:
- Process and fulfil orders
- Manage your account
- Communicate with you about orders, returns, or enquiries
- Process trade or account applications
- Improve our website, products, and services
- Comply with legal and regulatory obligations
- Prevent fraud and ensure website security
Legal basis for processing
Under UK GDPR, we process your data based on one or more of the following lawful grounds:
- Contract – to fulfil orders and provide services
- Legal obligation – for accounting and regulatory requirements
- Legitimate interests – to operate and improve our business
- Consent – where required for marketing communications
Marketing communications
We may contact you with information about products or services that may be of interest to you.
You can opt out of marketing communications at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
We will never sell your personal data to third parties for marketing purposes.
Sharing your information
We may share your data with trusted third parties only where necessary, including:
- Payment processors
- Delivery and courier services
- IT and website service providers
- Professional advisers (accountants, legal advisers)
All third parties are required to protect your data and use it only for the agreed purpose.
Data storage and security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
Your data is stored securely and retained only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.
Cookies
Our website uses cookies to improve your browsing experience and analyse site traffic.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
For more information, please see our Cookie Policy.
Your rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, please contact us using the details below.
Data retention
We retain personal data only for as long as necessary to:
- Complete transactions
- Maintain business records
- Meet legal and tax obligations
Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.